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Our team is looking forward to advising you on your quality decision and to serve you further with your Alexander Venacci watch! We are always available for you. Should a repair be necessary within the two-year warranty period despite proper use, we will gladly organize a repair for you. We will take care of any warranty claim that can be related to material, craftsmanship or movement. Improper use and accidents are not covered by the warranty. In warranty cases, we will have a courier pick up your watch wherever you are in the world and ship it by express to Switzerland for inspection. The shipping, the repair or the replacement will not cost you anything. We will respond to your request within 24 hours.


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